We want to give the best
service. It is helpful that you leave as much of your postal,
telephone and e-mail address information in the
body or signature of your message when contacting us. Thank you!
PAYMENTS ACCEPTED
Following is a current list of payments that are being accepted by Stuart Promotional
Products. Please remit payments to PED-Stuart Corporation.
Personal checks
Company Checks
Money Orders
Cash
Visa, Master Card, and American Express
Government IMPAC cards
Wire transfers
COD's
NEW CUSTOMERS
First time customers are required to pay for the merchandise in advance using one of the payment methods accepted by SPP (shipping charges can be billed after) until a line of credit has been established. Credit references may also be requested at time of ordering.
EXISTING CUSTOMERS
Payment terms are Net 30 unless otherwise noted. All payments are to be made within the terms agreed to by SPP and the customer.
OVERSEAS CUSTOMERS
Due to exchange rates, all foreign customers outside the United States must pay in US dollars ONLY.
Statements are sent out on the 27th of each month noting any credits or open invoices on your account.
It is the customers responsibility to make sure that all correct billing addresses are kept updated to avoid any delay in processing any new orders.
Feel free to call, email, fax, or mail any new information to us so that it could be updated in our system.
If there is ever a question on an invoice it is to be brought directly to the accounts payable department so that the situation can be resolved.
RETURNED ITEMS
Custom orders (meaning printed items or items with colored components) are
non-refundable and non-returnable. There will be a 15% restocking fee on
all standard returned item.
Please contact our customer
service department for general information
or questions regarding our term conditions.
You can highlight and print
selections above this line for your records. Use may use your
browsers back button to move backwards.